Wisplight terms of use

Who we are

Wisplight is made by Bluedeer IT AB, Olle Edfeldts väg 8, 243 93 Höör, Sweden (company reg. no. 559337-9562, VAT no. SE559337956201). Questions: support@wisplight.se.

Who can play

Wisplight is for players aged 13 and up. If you are under 18, ask a parent or guardian before you play or buy anything. Younger players should hunt with an adult.

Play safely

Wisplight is played outdoors, in the real world. You decide where you go, and you are responsible for staying safe.

• Look up from the screen often, and watch out for traffic.
• Stay in public places. Never go onto private property, or anywhere closed or unsafe, to catch a ghost.
• Never play while you drive or cycle. The game pauses above about 15 km/h for this reason.
• After dark, play together with friends or family.
• Follow local laws and rules, and be considerate of the people around you.

A ghost can turn up somewhere you can't or shouldn't go. You never have to follow it there: let that one go.

Fair play

The leaderboards only mean something if everyone plays fair. So don't:

• fake your location, with spoofing apps, emulators or anything like them;
• use a modified version of the app, bots or scripts, or use bugs to get points;
• use several players to get ahead on the leaderboards;
• try to get into our servers or other players' data.

If we see a faked location or other cheating, we hide your player from the leaderboards and may remove the scores it got that way. You can still play, and you keep what you bought. In serious or repeated cases we may close the player. If you think we got it wrong, write to us and a person will look at it.

Nicknames

Other players see your nickname. It must not:

• be your real name or anyone else's, or contain contact details such as a phone number or an address;
• be rude, hateful, sexual or threatening;
• pretend to be someone else, us included.

Players can report names. If a name breaks these rules, we reset it to a made-up one and block it, and you may have to wait before you can type your own again.

Purchases

• You buy through the App Store or Google Play. Their terms apply to the payment, and they handle refunds.
• Battery refills and items are used up when you use them. The Super Vacuum lasts as long as the game runs, and you can restore it on a new phone with the same store account.
• What you buy gives you the right to use it in Wisplight. It has no money value, and it can't be exchanged for money or moved to another player.
• What you buy is delivered at once. As the stores explain when you buy, the 14-day right of withdrawal for digital content ends when it is delivered. If something you bought didn't arrive, write to us.
• If a purchase is refunded, what it added is taken back.
• If you delete your data, unused charges and items are gone. The Super Vacuum can be restored from your store account.

The game can change

We keep working on Wisplight, so ghosts, items, rules, leaderboards and seasons can change, and some things may be removed. If we ever close the game, we will tell you in the app in good time, and stop selling anything that could no longer be used.

The app

You get a personal, non-commercial right to use Wisplight. Don't copy, sell or rework the app or its content, except where the law allows it. The software and data we build on are listed in the app under Settings → Licences. On iPhone, Apple's standard licence agreement for apps also applies.

If something goes wrong

We do our best to keep the game running, but it can sometimes be unavailable or have bugs. We are not responsible for harm that comes from where you choose to go or how you play, as far as the law allows. Nothing in these terms limits the rights you have as a consumer under the law of the country where you live.

Stopping

You can stop playing at any time, and delete your data in Settings → Delete my data. We may close a player that seriously or repeatedly breaks these terms.

Changes

If we change these terms, we update them here and change the date at the top. If a change matters for you, we will also tell you in the app.

Law and complaints

Swedish law applies, together with the consumer protection of the country where you live. If you have a complaint, write to support@wisplight.se first. Consumers in Sweden can also turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, Box 174, 101 23 Stockholm, arn.se); we take part in its procedure.